Service Receptionist
Core
Frontline administrative role managing service bookings, phone enquiries, and data entry for the automotive service department.
Role type
Service Receptionist
Builds
Service appointment schedules and customer service interactions
Domain
Automotive / Dealership
Deliverable
product features
Required skills
Phone call handling, Service booking processing, Special purchase order submission, Data entry, Time management, Attention to detail, Computer proficiency
Preferred skills
Customer-first mindset, Interpersonal skills
Technologies
Internal booking systems, Computer
Responsibilities
Attending to phone calls and resolving enquiries, Accurately processing service bookings in the system, Submitting special purchase orders, Supporting admin activities and data entry
Seniority
Entry-level / Individual Contributor
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