Claims Consultant, Protection, Australia
Core
Deliver high-quality claims expertise and value-add to Australian insurers by providing technical assessment, support, and staff development across all life insurance products.
Role type
Senior Claims Consultant (Life & Disability)
Builds
Claims propositions and client service delivery for Retail and Group cover
Domain
Life & Disability Insurance
Required skills
Life insurance claims assessment, stakeholder management, allied health/occupational therapy/psychology background, handling non-disclosure cases, legal claims negotiation, Life & Disability insurance regulations knowledge
Preferred skills
Claims diploma completion, team leadership support, brand development
Technologies
Life insurance products, claims management systems
Responsibilities
Assess Life Insurance Claims across all products for Retail and Group cover, Drive delivery of high-quality service to clients including meeting Service Level Agreements, Provide technical support and activities consistent with client plans, Assist Claims Manager on all claims related issues, Assist with the development of PLRA's profile and brand in Australia and internationally
Seniority
Mid-Senior, hands-on IC