Senior Product Engineer
Core
Build AI-powered voice agents and tools that automate customer interactions, configure agents, and integrate with external systems for businesses.
Role type
Senior Product Engineer (AI Voice Agents)
Builds
AI voice agents, agent configuration tools, and integrations for customer interaction automation
Domain
AI / Voice SaaS / Customer Service Automation
Deliverable
production ML models
Required skills
Python, TypeScript, FastAPI, React, PostgreSQL, Redis, AWS/GCP/Azure, real-time audio infrastructure, LLMs, event-driven systems, workflow orchestration
Preferred skills
Temporal, Vite, TanStack, Node.js, observability tools, communication integrations
Responsibilities
Develop and optimize voice agents for speed and reliability; build memory systems for customer workflows; improve observability and tracing; extend agent capabilities across calls, messaging, and email; help agents select communication channels
Seniority
Senior, hands-on IC