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Lead Support Analyst, FIX connectivity, Information Technology

Sydney, New South Wales💼 Full-time🗓 2026-09-17 → 2026-09-26

Core

Senior Support Analyst managing FIX connectivity for clients, vendors, brokers, and exchanges across global trading desks.

Role type

Senior IC FIX connectivity support engineer

Builds

FIX network relationships and connectivity setups for external parties

Domain

Financial services / FIX protocol / Trading infrastructure

Deliverable

production ML models | product features | dashboards & analysis | client delivery | infrastructure

Required skills

FIX protocol (4.0, 4.1, 4.2, 4.4), FIX engines (Cameron, Appia), FIX certification, FIX client on-boarding, Cash Equity business (DMA/DSA, Agency, Program), SWAP/Future/Options business, Broker/Dealer environment experience, Asian exchange rules (HK/China/JP/KR/SG/TW/AU/IN/ID), Trade Flow systems, Order Management Systems (Fidessa, Flextrade), Front end systems (Bloomberg, ITG), FIX testing tools (VeriFIX), FIX monitoring tools (KIBANA, Grafana, Logstash, Elastic search, ITRS), change & incident management tools (SNOW), Unix and Shell scripting, Oracle (user level), FIX automated tools

Preferred skills

FIX development, SRE concepts, SRE practices

Technologies

VeriFIX, KIBANA, Grafana, Logstash, Elastic search, ITRS, SNOW, Fidessa, Flextrade, Bloomberg, ITG, Oracle, Unix, Shell scripting

Responsibilities

Handle FIX connectivity requests from clients, vendors, brokers, and exchanges; Provide daily trading operations desk support for High Touch/Low Touch cash Equities, SWAP, and F&O desks; Perform FIX testing and certifications for clients, vendors, brokers, and exchanges; Setup and maintain FIX network connectivity between external parties and the firm; Work with infra teams to establish and maintain FIX network relationships; Rollout FIX projects individually

Seniority

Senior, hands-on IC

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