Administration Assistant
Core
Support the day-to-day operation of a transport depot by handling freight documentation, customer enquiries, data entry, and administrative tasks.
Role type
Operations Administration Assistant
Builds
Freight manifests, trips, documentation, and operational reports for a logistics depot
Domain
Transport and Logistics
Required skills
Data entry, Microsoft Excel, customer service, documentation management, report preparation, depot floor navigation
Preferred skills
Previous administration or transport/logistics experience, attention to detail, ability to manage multiple tasks
Responsibilities
Respond to emails and customer enquiries, answer phone calls, complete accurate data entry and maintain depot records, create manifests and freight documentation, process paperwork for drivers and subcontractors, book customer freight pick-ups, contact customers regarding freight arrival, assist with pallet control and carrier payment administration, complete dock searches to locate freight, prepare operational and administrative reports
Seniority
Entry to Mid-level, hands-on IC