Engineering Manager, Onboarding
Core
Lead an engineering team building systems and product experiences for customer activation, including onboarding, account setup, verifications, and integrations workflows.
Role type
Engineering Manager (Onboarding)
Builds
Customer activation systems, onboarding workflows, and AI-enhanced implementation experiences.
Domain
Fintech / Customer Lifecycle Management
Deliverable
product features
Required skills
Technical leadership, full-stack engineering expertise, team hiring and mentoring, cross-functional stakeholder alignment, data-driven funnel optimization, AI/LLM automation strategy
Preferred skills
Experience with data platforms (Snowflake, Hex), building identity or workflow automation systems, entrepreneurial background
Technologies
LLMs, Snowflake, Hex
Responsibilities
Drive business and product strategies for seamless onboarding; Collaborate with Product, Design, Operations, and Sales to define priorities; Leverage AI to automate onboarding workflows; Execute the Onboarding roadmap; Lead and manage a team of engineers; Drive continuous improvement in engineering processes and architecture
Seniority
Manager, hands-on technical leadership