Job
Core
Senior Contract Specialist managing high-volume commercial contract requests using templates, playbooks, and AI-assisted tools within a Legal Triage Team.
Role type
Senior IC contract specialist (legal operations)
Builds
Commercial agreements (merchant services, reseller, amendments, NDAs, termination letters, side letters)
Domain
Fintech / Payments
Required skills
Commercial contract drafting and review, template and playbook application, AI-assisted document preparation, queue management, stakeholder communication, metrics and reporting, version control, escalation protocol adherence
Preferred skills
Mentoring team members, performance tracking, familiarity with CLM tools and e-signature platforms, commercial contract concepts
Technologies
Microsoft Office, Salesforce, SharePoint, DocuSign, AI-assisted drafting tools
Responsibilities
Coordinate and prioritize work flow across the Triage Team, mentor and support other contract specialists, manage end-to-end contract request queues, maintain and update template/playbook libraries, review and populate contract templates, use AI tools for drafting with accuracy checks, escalate non-playbook requests to attorneys, track request status and turnaround times, maintain contract repository records, own team metrics and reporting
Seniority
Senior, hands-on IC