Knowledge Analyst Ii Bags Leather Goods

## About the Role We are seeking an experienced Knowledge Analyst II with strong authentication expertise and a deep understanding of luxury handbags and leather goods. This is a senior individual contributor role focused on owning complex knowledge initiatives, improving authentication accuracy through structured data and insights, and helping evolve how Entrupy captures, analyses, and operationalises product intelligence. You'll work cross-functionally with Authentication, Training, Engineering, and Product teams, acting as both a subject matter expert and a strategic partner. This role requires high-level thinking, strong judgment, and the ability to lead projects from concept through execution. Reports to: Knowledge Team Lead Location: Remote - Philippines, India, Hong Kong, Japan ## What you'll do - Serve as a subject matter expert in luxury handbag and leather goods authentication, supporting high-impact authentication and training initiatives. - Make meaningful contributions to the development, evolution, and quality control of Entrupy's knowledge systems, ensuring they are accurate, scalable, and aligned with business needs. - Analyse authentication trends, error patterns, and product data to identify gaps, risks, and opportunities for improvement. - Own and drive medium- to large-scale projects related to new brand and product support, knowledge structure, tooling, or content strategy, including defining scope, timelines, and success metrics. - Create advanced documentation, product intelligence frameworks, and reference materials that support expert-level decision-making. - Partner closely with Engineering and Product teams to inform how knowledge is structured, tagged, and surfaced within Entrupy's platforms. - Contribute to the design and refinement of training programs, helping raise the overall expertise of the global authentication team. - Stay ahead of market trends, brand updates, and emerging counterfeit techniques, translating insights into actionable knowledge assets. - Mentor and provide guidance to more junior Knowledge Analysts, supporting team growth and consistency. ## What you bring - 2+ years of experience in authentication, knowledge management, luxury goods research, fashion merchandising, or a closely related field. - Demonstrated expertise in authenticating luxury and contemporary handbags and leather goods, with strong brand-level knowledge. - Proven ability to think analytically about data, patterns, and systems, not just individual cases. - Experience leading projects or initiatives independently, with a track record of follow-through and impact. - Exceptional written communication skills, with the ability to synthesise complex information into clear, usable resources. - High attention to detail paired with strong judgment and investigative instincts. - Comfort working with large visual datasets, structured documentation, and analytical tools (spreadsheets, tagging systems, internal platforms). - A collaborative mindset and confidence working cross-functionally in a fast-paced, evolving environment. - Deep interest in fashion, luxury, craftsmanship, and the role of authentication in protecting consumers and brands. ## Culture Culturally, we operate with intelligence, respect, and curiosity, relentlessly pursuing ideas to improve our offering and execute our mission. We have had an incredible run so far and are laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day. If you are passionate about solving challenging problems in a diverse setup, we'd love to connect!