Office Manager
Core
Leading day-to-day administrative functions to support transport and freight operations, ensuring efficient freight movement and high customer service standards.
Role type
Senior IC Office Manager (Transport & Logistics)
Builds
Freight handling processes, transport movements, customer service responses, and operational reporting.
Domain
Logistics and Transport
Deliverable
product features
Required skills
Team leadership, transport administration coordination, customer enquiry management, compliance monitoring, data integrity maintenance, process improvement, business systems proficiency, problem-solving
Preferred skills
Supervisory experience in operational environments, coaching and development, stakeholder relationship building, safety culture promotion
Responsibilities
Leading and supporting a team of administration employees, coordinating daily transport administration activities, managing customer enquiries and service issues, monitoring freight documentation for accuracy, maintaining operational records and reporting, supporting operational leaders with process improvements
Seniority
Senior, hands-on IC