Parts Interpreter
Core
First point of contact for customers, providing expert advice and identifying the right parts solutions to keep vehicles on the road.
Role type
Parts Interpreter (Commercial Vehicle)
Builds
Aftermarket and OE truck and trailer parts solutions for transport operators, workshops, and fleet customers.
Domain
Automotive / Commercial Vehicle Parts
Deliverable
product features
Required skills
Parts identification, customer service, sales, order processing, quotation preparation, supplier liaison, inventory management, computer administration, multitasking, mechanical aptitude
Preferred skills
Automotive/truck/commercial vehicle industry knowledge, relationship-building abilities, attention to detail
Responsibilities
Interpret and identify customer parts requirements, provide outstanding service to trade and fleet customers, process customer orders accurately, prepare quotations and follow up sales opportunities, liaise with suppliers and warehouse teams, assist with stock enquiries, contribute to sales targets
Seniority
Individual Contributor, experienced level