Autonomous Vehicle Roadside Assistance Agent - Detroit MI (Onsite Position)
Core
Onsite roadside agent providing technical troubleshooting, safe vehicle recovery, and passenger assistance for autonomous vehicles in service areas.
Role type
Onsite autonomous vehicle roadside assistance agent
Builds
Safe recovery and operational support for self-driving vehicles
Domain
Autonomous vehicle operations / Roadside support
Deliverable
physical/clinical work
Required skills
Basic computer troubleshooting, Android/Laptop proficiency, safe non-autonomous vehicle operation, passenger assistance, daily reporting, multitasking, adaptability to new technology
Preferred skills
4-year degree in industrial/applied sciences, IT support experience, public relations skills
Technologies
Android, Laptops, GSuite apps (Gmail, Hangouts, Sheets, Docs), touchscreen smartphones
Responsibilities
Troubleshoot and reboot self-driving vehicle systems, monitor software systems, safely operate non-autonomous rescue vehicles, recover and park autonomous vehicles, assist passengers boarding/disembarking, communicate with public and management, complete daily operational reports
Seniority
Entry Level, hands-on IC
