Technical Program Associate or Manager
Core
Lead technical implementation of humanitarian cash assistance programs, ensuring systems for data collection, verification, payments, and monitoring work effectively in field conditions.
Role type
Senior IC Technical Program Manager (Humanitarian Tech)
Builds
Reliable technical solutions for recipient data, verification, and payment systems used in field operations
Domain
International Development / Humanitarian Aid / Data Systems
Required skills
Project management, Data analysis, Systems design, Cross-functional collaboration, Technical troubleshooting, Data validation, Workflow automation, Stakeholder communication, Root cause analysis, Compliance management
Preferred skills
SQL, Python, Relational databases, Local language proficiency (Swahili, French, Portuguese)
Technologies
Microsoft Excel, Google Sheets, Python, SQL, Offline survey applications
Responsibilities
Lead end-to-end technical delivery for new program launches including scoping, requirements, implementation, and testing; Debug and resolve issues across the technology stack including recipient databases; Analyze and interpret program data to generate actionable insights; Coordinate technical training and onboarding for operations staff; Manage project timelines, stakeholders, and deliverables; Ensure systems comply with data protection and financial control standards.
Seniority
Senior, hands-on IC (Associate or Manager level depending on experience)
