Senior Consultant - Medtech QMS Complaints
Core
Lead MedTech Complaints implementations and guide customers in transforming their Complaints Management processes and technology using Veeva's cloud-based solutions.
Role type
Senior IC professional services consultant (MedTech QMS)
Builds
Customer adoption and enhancement roadmaps for Vault QMS solutions
Domain
Life Sciences / Medical Device Quality Management
Deliverable
client delivery
Required skills
Complaints Management in Medical Device, FDA/EU MDR/IVDR regulatory requirements, CAPA/Risk Management process integration, ISO 13485/14971 standards, SaaS/GxP principles, Data/Content Management applications
Preferred skills
IT operations leadership, business sponsor experience, Life Sciences Quality/Manufacturing/Healthcare domain expertise
Responsibilities
Review and analyze customer business processes to identify gaps and requirements, Lead QMS Complaints implementation workstreams, Function as primary customer liaison, Develop customer adoption and enhancement roadmaps, Guide customers in adopting Vault and industry best practices