Case Manager for the Division of Tenant & Owner Resources (City HAP Program)
Core
Provide case management services to support and expedite the issuance of City HAP rental assistance vouchers to low-income households at risk of homelessness.
Role type
Case Manager for municipal housing assistance program
Builds
City HAP rental assistance vouchers for eligible low-income households
Domain
Public sector / Affordable housing / Social services
Deliverable
client delivery
Required skills
Case management, Eligibility determination, Rent calculations, Client communication, Documentation, Multi-case prioritization
Responsibilities
Manage a caseload of assisted or applicant households, Initial voucher application screening, Determination and verification of eligibility, Client briefings, Prepare and send appropriate correspondence, Document case files and electronic records, Review of yearly recertifications of household composition and income/asset information
Seniority
Mid-level, hands-on IC