Exemptions Processor
Core
Process property tax exemptions and abatements for diverse entities and individuals in New York City, ensuring accurate allocation to property records.
Role type
Administrative Associate (Exemptions Processor)
Builds
Property tax exemption and abatement records for commercial, residential, government, and non-profit properties.
Domain
Public sector / Municipal finance / Property tax administration
Required skills
Data entry, database management, application review, policy interpretation, record adjustment, customer communication, multi-source data verification
Preferred skills
Experience with SmartFile platform, Microsoft Dynamics CRM, property tax systems
Technologies
SmartFile, Microsoft Dynamics CRM, Property Tax System (PTS)
Responsibilities
Review and process applications for property tax abatements and exemptions; Update homeowner applications and databases; Contact applicants regarding application status; Respond to inquiries via CRM and other channels; Ensure accuracy of entered data and processed applications; Interchange between programs based on workload priorities
Seniority
Entry-level to Mid-level, Administrative Associate