CENTER DIRECTOR
Core
Manage the daily operations, administration, and coordination of the HIV/AIDS Services Administration (HASA) Center, providing specialized social, financial, and vocational services to individuals and families with HIV/AIDS in New York City.
Role type
Senior Administrative Director of Social Services (Center Director)
Builds
Specialized full-range services including case management, financial assistance, and vocational support for vulnerable populations.
Domain
Public sector social services / HIV/AIDS care
Required skills
Strategic planning, team leadership, policy interpretation, stakeholder management, financial oversight, program compliance, conflict resolution, performance management, community liaison, budget management
Preferred skills
Experience in large governmental agencies, knowledge of Federal/State/City mandates, familiarity with social service systems
Technologies
Case management systems, tracking mechanisms, HR/payroll systems
Responsibilities
Manage day-to-day administrative and operational functions ensuring compliance with Federal/State/City standards; Implement HASA mandates and procedures for client contacts and benefit issuances; Establish performance standards and supervise staff for procedural compliance; Coordinate case assignment and maintain tracking mechanisms; Provide oversight for complex case reviews like CBCFA and Rental Assistance; Identify training needs and ensure staff policy compliance; Liaise with community representatives, hospitals, and elected officials to resolve issues and convey departmental policies.
Seniority
Senior, hands-on IC with management responsibilities