PPU Cashier Supervisor
Core
Supervise the Cashier Unit within the Clerk's Office, handling payment processing, customer inquiries, and staff training for the City of New York's administrative tribunal.
Role type
Principal Administrative Associate (Supervisor)
Builds
Payment processing workflows and case documentation for the Office of Administrative Trials and Hearings (OATH)
Domain
Public sector / Administrative law / Financial operations
Required skills
Cash handling, payment processing, staff supervision, data entry, report preparation, policy implementation, public relations
Preferred skills
None stated
Technologies
Automated systems, spreadsheets
Responsibilities
Answer customer questions regarding account status and payments, process checks and card payments, enter summonses and fees into automated systems, reconcile payments and lockbox receipts, prepare monthly reports, assist in training staff, respond to public inquiries via phone/email/in-person
Seniority
Senior, hands-on IC