Automotive Warranty Assessor
Core
Assess warranty claims, authorize repairs, and manage IDS tickets to ensure compliance with warranty processes and high quality standards.
Role type
Warranty Assessor
Builds
Warranty claim decisions and repair authorizations for automotive brands
Domain
Automotive aftersales and warranty management
Deliverable
client delivery
Required skills
Warranty regulations and policies knowledge, automotive parts and diagnosis understanding, technical support material interpretation, claim data analysis, customer interaction, KPI tracking
Preferred skills
Nordic language proficiency (Swedish, Norwegian, or Finnish), engineering or business administration background, 2+ years in automotive aftersales