Panel Relations & Recruitment Specialist
Core
Primary point of contact for Nielsen panel households across the US, responsible for recruiting new participants, conducting interviews, and providing technical support to ensure data integrity.
Role type
Panel Relations & Recruitment Specialist
Builds
Media measurement data by recruiting and retaining households
Domain
Media measurement / Market research
Deliverable
client delivery
Required skills
Bilingual English and Spanish (fluent), outbound sales/call center experience, customer service, remote troubleshooting, data verification
Preferred skills
Negotiation skills, sales experience, computer systems aptitude (iOS, Windows, Google Apps)
Responsibilities
Proactively reach out to households via phone/text/email to recruit new panelists, conduct detailed phone interviews to verify eligibility and gather demographics, assist households with remote troubleshooting and equipment connectivity, coach and support participating families to ensure retention, meet productivity goals for recruitment and data accuracy
