Housing Assistant - Bilingual (Spanish)
Core
Administer Housing Choice Voucher (Section 8) program functions including recertifications, lease renewals, rent calculations, and subsidy adjustments for NYCHA clients in the Bronx.
Role type
Senior IC housing program administrator
Builds
Housing assistance payments and lease agreements for low-income households
Domain
Public housing / Social services
Required skills
Income and asset verification, rent calculation, case record management, policy compliance, bilingual communication (Spanish/English), discrepancy resolution
Preferred skills
Experience with HUD regulations, knowledge of NYCHA policies
Technologies
HUD-approved verification systems, third-party systems
Responsibilities
Review and evaluate household documents for recertifications and lease renewals; Calculate household income, adjusted income, tenant rent portions, and housing assistance payments; Process household composition changes and subsidy adjustments; Respond to participant and owner inquiries in Spanish and English; Maintain accurate electronic case records and case notes; Research and resolve discrepancies related to income, assets, and subsidies; Assist participants in understanding program requirements and documentation.
Seniority
Mid-level, independent judgment