Slot Assistant Shift Manager
Core
Supervise slot department personnel, ensure security and accountability of slot funds, and resolve customer disputes in a casino environment.
Role type
Shift Manager for Slot Department
Builds
Casino floor operations and slot machine management
Domain
Gaming / Casino
Required skills
Supervision, customer dispute resolution, regulatory compliance, schedule management, key control, two-way radio communication
Preferred skills
2+ years gaming experience with slot concentration, excellent communication and customer service skills
Responsibilities
Supervise and evaluate slot service personnel, resolve customer complaints, complete department forms for jackpots and transactions, maintain secure key controls, prepare work schedules
Seniority
Mid-level, hands-on IC