Referral Intake Specialist, Bureau of Early Intervention
Hybrid
Core
Process and enter Early Intervention Program referrals for infants and children with developmental delays into an Electronic Case Management system.
Role type
clerical associate
Builds
accurate referral records in the EI HUB, DMAS, and ASQ Online systems
Domain
public health / early intervention services
Deliverable
dashboards & analysis
Required skills
data entry, case management, Microsoft Office, keyboarding (100 wpm), phone etiquette, attention to detail
Preferred skills
bilingual Spanish, working under pressure, flexibility
Responsibilities
process referrals from hotline, portal, fax, or email; enter data into case management systems; ensure data accuracy and avoid duplicate records; provide clerical assistance for projects; perform assigned office duties