Senior Engineering Manager
Core
Build and drive integration engineering capability for third-party and platform integrations (ServiceNow, PSA marketplace) from the India GCC, operating as an AI-native leader.
Role type
Senior Engineering Manager (IC + People Leadership)
Builds
Integration engineering org, ServiceNow implementation, PSA marketplace integration pilot
Domain
Cybersecurity / PKI / Integration Engineering
Required skills
Team building & scaling, API/integration platform design, ServiceNow administration, Contract-to-hire workforce management, AI tooling integration, Architecture definition, Stakeholder management
Preferred skills
GCC leadership experience, PSA ecosystem familiarity, PKI/certificate management, Cybersecurity background
Technologies
ServiceNow, MuleSoft, Boomi, Workato, Azure Integration Services, ConnectWise, Autotask, Kaseya, Jira, Confluence
Responsibilities
Define team structure and hiring plan, Own blended workforce model (consultants + contractors), Recruit and develop engineers, Lead ServiceNow workstream, Stand up Pax8/ConnectWise integration pilot, Partner with core platform on architecture and APIs, Use AI tools daily for coding/testing/docs, Provide updates to US leadership
Seniority
Senior, hands-on IC with people leadership
