Automotive Technical Delegate / Flying Doctor
Core
Escalation point for complex vehicle issues, supporting dealerships and repairers on-site and remotely to reduce downtime and deliver first-time-right repairs.
Role type
Senior automotive diagnostic specialist (technical delegate)
Builds
Resolves complex electrical, electronic, and drivability faults for automotive fleets
Domain
Automotive after-sales / diagnostics
Required skills
automotive diagnostics, complex electrical/electronic fault resolution, OEM diagnostic tools (wiTECH, DiagBOX), wiring diagram interpretation, root cause analysis, technical reporting, technician coaching
Preferred skills
field-based or multi-site support, multi-brand exposure, OEM/importer technical support background
Technologies
CAN, LIN, FlexRay, wiTECH, DiagBOX
Responsibilities
Diagnose and resolve complex electrical, electronic, and drivability faults; Use OEM tools for diagnostics, flashing, and parameterization; Identify root causes using wiring diagrams and technical documentation; Create clear technical reports and case updates; Coach technicians and provide hands-on guidance; Feed recurring issues into continuous improvement
Seniority
Senior, hands-on IC