Strategy and Research Program Manager
Core
Lead strategic and operational oversight for the citywide child care assistance program and PromiseNYC, providing technical assistance to contracted providers and managing fiscal compliance.
Role type
Senior Program Manager (Strategy & Research)
Builds
Child care voucher system, PromiseNYC programs, and data-driven service delivery frameworks.
Domain
Public sector / Child welfare / Social services
Required skills
Strategic planning, program management, provider oversight, data analysis, budget management, stakeholder engagement, policy compliance, contract management, fiscal reporting, quality assurance
Preferred skills
Experience with child welfare systems, knowledge of NYC social services law, experience managing large-scale community programs
Technologies
Data management systems, budgeting software, reporting tools
Responsibilities
Develop and execute strategic goals for strategy and research projects; Serve as primary liaison to contracted providers offering technical assistance; Collect and analyze data to assess program quality; Review and approve provider budgets and invoices; Engage with internal divisions and external advocacy organizations to build partnerships.