Program Officer (Per-Diem)
Core
Monitor and oversee contracts and community-based providers delivering elder abuse services to older adults in NYC, ensuring compliance, data integrity, and service quality.
Role type
Program Officer (Contract Management & Oversight)
Builds
Contract oversight frameworks, performance reports, and data dashboards for elder justice programs
Domain
Social Services / Elder Justice / Public Administration
Deliverable
dashboards & analysis
Required skills
Contract management, program evaluation, data analysis, budget review, policy implementation, stakeholder engagement, reporting, quality assurance, process management
Preferred skills
Knowledge of elder abuse services, experience with VIV system, public administration background
Technologies
VIV (electronic client management system)
Responsibilities
Monitor and evaluate program utilization and contract compliance through site visits and record reviews; Review program budgets with contracted providers; Provide technical assistance on program requirements and VIV system; Lead data validation and quality assurance efforts; Prepare data summaries and performance reports; Support build-out of dashboards and reporting infrastructure; Coordinate program meetings and policy management efforts.
Seniority
Mid-level IC (3+ years experience required)