Associate Director, Field Care Model Operations
Core
Senior field resource for care model implementation and IRA/Medicare policy readiness within the Patient Services Botox franchise.
Role type
Senior IC field operations manager (pharmaceuticals)
Builds
Field readiness for Botox Complete features and IRA policy changes
Domain
Pharmaceuticals / Patient Services / Medicare Policy
Required skills
care model support, field reimbursement, patient services programs, HUB services, specialty pharmacy operations, Medicare dynamics, Inflation Reduction Act (IRA) knowledge, operational triage, cross-functional influence, field training design, high-travel adaptability
Preferred skills
care model launch support, IRA implementation timelines, field enablement experience, franchise team structure experience
Technologies
none stated
Responsibilities
Serve as senior field resource for care model implementation and escalation point for patient services issues; conduct field visits to observe execution and solve friction points; translate IRA policy changes into actionable field guidance and training; design and lead training initiatives for Field Reimbursement Managers; partner with Market Access and Training teams to resolve systemic operational barriers.
Seniority
Senior, hands-on IC