Knowledge Manager
Core
Lead business process development by designing, implementing, and optimizing knowledge management systems to enhance data operations and customer record-keeping.
Role type
Senior Knowledge Manager (Information Architecture & Systems)
Builds
Knowledge management platforms, information architecture, taxonomy, and centralized information repositories
Domain
Defense/Government solutions, Data Operations, Information Management
Required skills
Knowledge management strategy, Information architecture design, Taxonomy development, Content lifecycle management, Microsoft tools administration (SharePoint, Active Directory, Outlook), Security clearance management, Analytic leadership, Strategic advisory
Preferred skills
CI Polygraph submission readiness, Policy advising experience, Best practices codification
Technologies
SharePoint, Active Directory, Outlook, Wikis, Intranets, Databases
Responsibilities
Design and administer knowledge management platforms, Develop and manage information architecture and taxonomy, Oversee content lifecycle (review, update, archive), Train employees on KM tools and processes, Analyze user feedback and platform analytics, Lead business process development for data operations
Seniority
Senior, hands-on IC with strategic advisory