Director of Strategy & Operations
Core
Serve as the people officer for Transit Development (TD), ensuring alignment across programs and subunits to support high-impact decision-making and strengthen internal operations and external collaboration.
Role type
Senior leadership (Director) in public transportation planning and operations
Builds
Public transit-supportive street infrastructure and policies for New York City
Domain
Public sector / Urban transportation planning
Required skills
Strategic operations, stakeholder engagement, budget planning, performance management, program delivery coordination
Preferred skills
Experience with Mayor Mamdani's vision for faster, more reliable buses, implementation of the Streets Plan
Technologies
N/A
Responsibilities
Ensure alignment across TD subunits and resolve bottlenecks; Champion staff wellbeing and professional development; Oversee administrative compliance and budget planning; Coordinate implementation tracking for Next Stop: Fast Buses and Streets Plan; Cultivate stakeholder engagement strategies with advocates and the public.
Seniority
Director level, people officer role