Director of Strategy & Operations
Core
Serve as the people officer for Transit Development (TD), ensuring alignment across programs and subunits to support high-impact decision-making and strengthen internal operations and external collaboration.
Role type
Director of Strategy & Operations (People Officer)
Builds
Public transit-supportive street infrastructure and policies, including implementation of the Next Stop: Fast Buses plan and Streets Plan.
Domain
Public sector transportation planning and management
Deliverable
dashboards & analysis
Required skills
Strategic operations, stakeholder engagement, people & culture leadership, budget planning, program coordination
Preferred skills
Experience with City agencies, elected officials, and MTA collaboration
Responsibilities
Ensure alignment across TD subunits and resolve bottlenecks; champion staff wellbeing and lead recruitment/onboarding; oversee administrative compliance and budget tracking; coordinate priority program implementation; cultivate stakeholder engagement strategies.
Seniority
Director level, strategic leadership