Automotive Diagnostics Technician - German speaker
Core
Primary technical interface between an EV brand and its authorized service network, diagnosing vehicle concerns and delivering repair solutions.
Role type
Senior IC automotive diagnostics and technical support specialist
Builds
Diagnostic guidance, case management, and repair solutions for EV service partners
Domain
Automotive after-sales / Electric Vehicles
Required skills
automotive diagnostics, electric vehicle systems, high-voltage systems, OEM procedures, case management, root cause analysis, technical documentation
Preferred skills
OEM diagnostic tools, technical case management systems, automotive aftersales operations
Technologies
EV charging systems, battery management systems, vehicle connectivity features, diagnostic tools
Responsibilities
Analyze vehicle-related technical enquiries and review diagnostic logs to identify root causes; Manage technical support cases from submission through resolution; Act as a trusted technical advisor for workshop technicians; Identify recurring technical concerns and emerging field trends
Seniority
Mid-Senior, hands-on IC