CENTER DIRECTOR
Core
Direct the overall administration and functioning of FIA Job Centers to assist public assistance recipients achieve self-reliance through a continuum of services including public assistance, food stamps, job search, and eviction prevention.
Role type
Senior IC center director (public assistance)
Builds
Public assistance programs and job center operations for eligible persons/families
Domain
Public sector / Social services
Required skills
Strategic planning, team supervision, compliance management, performance analysis, stakeholder relations, training program development, operational oversight
Preferred skills
Welfare reform implementation, fair hearing process management, data collection and reporting
Technologies
None stated
Responsibilities
Direct on-site management and monitoring of public assistance activities; oversee program components including call centers and specialized job centers; implement welfare reform mandates; manage recertification activities; supervise deputy directors and staff training; act as principal representative in meetings with government agencies; manage center performance goals and reporting; coordinate job statistics presentations; direct and monitor the fair hearing process.
Seniority
Senior, hands-on IC