SNAP DEPUTY DIRECTOR
Core
Coordinate day-to-day operations of SNAP centers, determining eligibility and authorizing food stamp benefits for employable participants.
Role type
Senior IC program operations manager (SNAP)
Builds
Food assistance programs for low-income individuals and families
Domain
Public sector / Social services / Food security
Required skills
Program operations management, eligibility determination, regulatory compliance, staff supervision, audit review, policy implementation, statistical reporting, emergency case resolution
Preferred skills
Experience with federal/state social service regulations, conflict resolution in complex cases, data analysis for process improvement
Responsibilities
Coordinate and guide section supervisors on food stamp reception, application, and recertification; Review procedures and interpret regulations to resolve eligibility issues; Monitor site operations and authorize emergency payments; Prepare statistical administrative reports for regional managers; Liaise with Quality Assurance for audit compliance; Oversee implementation of new policies and evaluate participant feedback