Administrative Staff Analyst
Core
Analyze operational data and management information to identify processing deficiencies, evaluate workflows, and develop recommendations to improve program operations and internal controls for NYCHA's Leased Housing Department.
Role type
Senior IC administrative staff analyst (program operations & performance)
Builds
Actionable recommendations, reports, procedures, and workflow documentation to enhance processing accuracy and productivity
Domain
Public sector housing administration and organizational research
Deliverable
dashboards & analysis
Required skills
Data analysis, report preparation, workflow analysis, root cause analysis, policy drafting, training needs identification, process improvement evaluation
Preferred skills
None stated (via careerplan.io/jobs/3743990015852946-administrative-staff-analyst-at-city-of-new-york)
Technologies
None stated
Responsibilities
Run and analyze operational, productivity, error, and performance reports; Review HUD fatal error and exception reports to identify root causes; Monitor workload, productivity, timeliness, and quality measures; Analyze program workflows to identify inefficiencies; Track corrective actions and evaluate process improvements; Identify training needs based on error trends; Review and draft policies, procedures, and workflow instructions; Conduct special studies and analyses to improve program operations
Seniority
Mid-to-Senior, independent judgment and decision-making
