Intake Assistant
Core
Support relocation of NYCHA residents at developments requiring major modernization or urgent repairs by conducting intake surveys, moving assessments, and resident outreach.
Role type
Community Services Aide (Resident Relocations)
Builds
Relocation support services for public housing residents
Domain
Public Housing / Social Services
Deliverable
client delivery
Required skills
data entry, filing, record keeping, telephone support, form completion assistance, resident outreach, survey administration
Preferred skills
Spanish language ability
Responsibilities
Conduct intake surveys and moving assessments, assist residents with form completion and submission, provide general information to residents, connect residents with interpretation services, perform routine office tasks including data entry and filing, answer telephones and take messages, assist with scheduling and referrals.
Seniority
Entry-level, general staff