Lead Slot Supervisor
Core
Oversee slot operations on a specific shift, ensuring compliance with gaming regulations, managing guest service, and maintaining game integrity.
Role type
Senior IC slot operations supervisor
Builds
Casino floor operations and player experience
Domain
Gaming / Casino
Required skills
Casino management software, live games equipment, regulatory compliance, staff management, dispute resolution, performance coaching, reporting analysis, comp issuance, currency reporting
Preferred skills
None stated
Technologies
Casino management software, live games equipment
Responsibilities
Oversee slot operations and ensure team adherence to company and state regulations; Coach, monitor, and develop the Slot team; Hire, train, and assess subordinates; Analyze department reports and provide input for floor changes; Ensure compliance with federal currency reporting requirements; Manage guest service issues and resolve disputes.
Seniority
Senior, hands-on IC