Domain Architect, Salesforce Ecosystem
Core
Owns the Salesforce ecosystem roadmap, architecture standards, and design review operations for Global Commercial Business Technology Services, governing 32 critical applications and driving technology adoption decisions.
Role type
Senior IC Domain Architect (Salesforce Ecosystem)
Builds
Salesforce platform roadmaps, architecture standards, reference architectures, and governance frameworks for enterprise-scale CRM implementations.
Domain
Enterprise Software / CRM / Salesforce Ecosystem
Required skills
Enterprise domain/solution architecture, Salesforce multi-cloud strategy (Sales, Service, Health, Marketing, Commerce, Data), org strategy (multi-org vs single-org, connected orgs), CI/CD for Salesforce, CRM migration/consolidation, architecture standards authoring, regulated industry compliance (pharma/healthcare/finance), trade-off analysis, stakeholder communication
Preferred skills
Master's degree, TOGAF or AWS Solutions Architect certification, Salesforce Certified Technical Architect, Agentforce/AgentExchange/Data Cloud experience, Veeva CRM knowledge
Technologies
Salesforce (Sales Cloud, Service Cloud, Health Cloud, Marketing Cloud, Commerce Cloud, Data Cloud), Agentforce, AgentExchange, MCP, CI/CD tools, Veeva CRM
Responsibilities
Advance program objectives and resolve high-impact technical issues; Manage design reviews and enforce architecture compliance; Drive continuous improvement of architecture frameworks; Own technical strategy for major complex programs; Own the Salesforce ecosystem roadmap and cloud boundary decisions; Author the Salesforce Standards Library; Govern agent and AI capability on the platform; Own the Salesforce vendor relationship and rationalization decisions; Provide dotted-line technical leadership and cross-domain coordination; Lead competitive evaluation of new Salesforce capability
Seniority
Senior, hands-on IC with strategic oversight
