Shift Manager - Data Center Operations
Core
Oversee night shift operations for a 24x7 data center, managing personnel, mainframe systems, and high-volume printing/mailing equipment.
Role type
Shift Manager (Data Center Operations)
Builds
High availability of data center services, check printing, and mailing operations for FISA-OPA.
Domain
Financial services / Mainframe operations / Physical data center infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Personnel management, shift scheduling, mainframe system monitoring, printer/inserter equipment management, vendor coordination, quality control procedures, root cause analysis, contingency planning
Preferred skills
IBM Z-15 series mainframe knowledge, TSO familiarity, Tape Auto Library familiarity
Technologies
IBM Z-15, TSO, AIMS, JES, LPAR
Responsibilities
Perform resume screening and staff development; monitor mainframe online/batch operations and respond to WTO commands; manage printer/inserter equipment maintenance and supply logistics; coordinate offsite tape storage and disaster recovery tests; enforce data center access and workspace policies; execute contingency site tests for print operations.
Seniority
Mid-level, hands-on IC