Senior Director of Public Engagement and Constituent Affairs
Core
Senior leadership role overseeing public engagement, constituent services, and liaison activities for the NYC Department of Finance.
Role type
Senior Director of Public Engagement and Constituent Affairs
Builds
Public awareness campaigns, constituent response operations, and stakeholder partnerships for NYC tax revenue administration.
Domain
Public Sector / Government Administration / Tax Revenue
Deliverable
client delivery
Required skills
Strategic planning, stakeholder management, public relations, data analysis, program administration, policy development, team leadership, crisis communication, report preparation, training program design.
Preferred skills
Experience with diverse communities, knowledge of government operations, ability to advise executive leadership.
Responsibilities
Develop and implement public engagement strategies; oversee constituent inquiry intake and resolution; advise executive leadership on community concerns; lead outreach initiatives and public forums; represent the agency at public meetings; foster partnerships with community organizations; prepare reports and presentations for leadership; train external partners.
Seniority
Senior, hands-on IC with strategic oversight
