Automotive Technical Help Desk Engineer - French Speaker
Core
Provide expert technical support to European automotive repair networks for diagnosing and resolving complex vehicle issues, including electric vehicles.
Role type
Senior Automotive Technical Support Engineer (French Speaker)
Builds
Diagnostic solutions and repair guidance for automotive service centers
Domain
Automotive industry, Electric Vehicles (EV), High Voltage systems
Deliverable
client delivery
Required skills
French (fluent), English (fluent), automotive sector experience, mechanical knowledge, electric vehicle knowledge, high voltage certification, diagnostic tool usage
Preferred skills
HV EV Specialist certification, DGUV L2+ certification, IMI Level 4 certification
Responsibilities
Resolve complex diagnostic problems for repair networks across Europe, identify root causes of incidents, coordinate technical escalations, maintain technical documentation quality, share best practices and technical trends
Seniority
Senior, hands-on IC