Customer Service Specialist
Core
Contact customers to strengthen loyalty, schedule service appointments, and inform them about promotions.
Role type
Customer Service Specialist
Builds
Customer engagement and service appointment scheduling
Domain
Business process outsourcing / Automotive sector
Deliverable
client delivery
Required skills
Professional Italian, English, scheduling, record keeping, customer communication
Preferred skills
Bachelor's Degree in Economics/Business/Management/Communication, customer-oriented mindset, organizational skills, teamwork
Technologies
N/A
Responsibilities
Contacting customers to strengthen loyalty, scheduling service appointments, informing customers about promotions, maintaining interaction records, delivering excellent customer experience
Seniority
Entry-level / Recent graduate
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