Senior Program Manager
Core
Deliver large-scale, complex, enterprise-wide IT projects and programs for the NYC Administration for Children's Services, managing vendors, systems integrators, and agency staff to ensure on-time, on-budget delivery of technology solutions.
Role type
Senior Program Manager (IT)
Builds
Enterprise-wide software and infrastructure programs/projects
Domain
Public sector / Child welfare services / IT Project Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program planning and execution, vendor and systems integrator management, contract negotiation, risk management, stakeholder communication, UAT coordination, team leadership and mentoring, resource acquisition and onboarding
Preferred skills
Agile best practices, portfolio planning, continuous improvement initiatives
Technologies
Project charters, weekly status reports, risk and issues logs, security accreditation
Responsibilities
Define project approach and resource requirements, manage complex software and infrastructure programs from initiation to completion, lead User Acceptance Testing (UAT) activities, provide periodic reports to executive management, mentor project managers and resources, manage blended teams of consultants and vendors
Seniority
Senior, hands-on IC with leadership responsibilities