Associate Director, Patient Engagement Training
Core
Strategic leadership for the design, development, and delivery of training curriculum supporting Patient Support Programs (PSPs) and field teams in the pharmaceutical industry.
Role type
Senior IC/Lead Learning & Development Manager (Pharma)
Builds
Franchise-specific learning solutions, training for new product launches, and operational capability development.
Domain
Pharmaceutical industry, Patient Services, Corporate Training & Development
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Strategic program design, team leadership and coaching, cross-functional stakeholder management, project management, launch readiness planning, regulatory compliance knowledge (CFR 210/211, cGMP), business planning, instructional design principles
Preferred skills
Knowledge of instructional design systems, extensive experience in adult learning principles, Patient Services domain experience
Technologies
Learning Management Systems (LMS), digital learning platforms, performance support tools
Responsibilities
Lead end-to-end training strategy for new products and program enhancements; Direct assessment, design, and evaluation of training programs; Establish training governance, budgeting, and performance metrics; Coach and develop direct reports; Partner with senior leaders and external vendors to align learning strategies with business objectives; Ensure compliance with legal and regulatory standards.
Seniority
Senior, hands-on IC with management responsibilities