Salesforce Administrator
Core
Provide day-to-day administration, maintenance, and enhancement of the Salesforce platform (Sales and Service Cloud) including user support, system configuration, reporting, and data quality initiatives.
Role type
Salesforce Administrator (Individual Contributor)
Builds
CRM initiatives, platform improvements, and declarative automation solutions for Sales and Service Cloud.
Domain
Customer Relationship Management (CRM) / Cloud Computing
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce configuration, user administration, report and dashboard creation, data management, Salesforce Flows, troubleshooting, documentation
Preferred skills
Salesforce CPQ administration, Apex Classes/Triggers/SOQL basics, Lightning Components, sandbox management, release management, GitHub/Gearset/Change Sets, Agile methodologies
Technologies
Salesforce, Sales Cloud, Service Cloud, CPQ, Data Loader, Jira, MS Office
Responsibilities
Provide end-user support and troubleshoot system issues; Manage user onboarding/offboarding and access control; Create and maintain reports, dashboards, and list views; Configure custom fields, page layouts, validation rules, and sharing rules; Build and maintain Salesforce Flows; Perform data imports, exports, and quality reviews; Assist with testing, validation, and deployment of enhancements; Collaborate with Business Analysts and Developers; Document business processes and procedures; Train users on new functionality.
Seniority
Junior to Mid-level, hands-on IC