Senior Communications Specialist
Core
Design and execute internal communications and recognition programs to drive team member engagement, retention, and exceptional customer experiences.
Role type
Senior internal communications and employee engagement specialist
Builds
Internal communication campaigns, recognition programs (e.g., Employee of the Month), and team events
Domain
Hospitality/Gaming industry + Internal Communications
Deliverable
product features
Required skills
Internal communications strategy, recognition program design, event coordination, data analysis for engagement metrics, written content creation, graphic design basics, survey coordination
Preferred skills
Human resources knowledge, marketing collaboration, creative initiative
Technologies
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint), Adobe Creative Suite
Responsibilities
Design and implement programs to drive positive behavior change; Coordinate recognition awards (Team Member of the Month, etc.); Create informational collateral (posters, flyers); Analyze engagement and turnover data; Facilitate new hire orientation and team events; Write, proofread, and edit internal materials.
Seniority
Mid-level, hands-on IC
