1043-Senior Technology Engineer-Salesforce Architect
Core
Lead Salesforce Architect responsible for designing, supporting, and managing the City and County of San Francisco's secure, scalable, and high-performance Salesforce platform (SMART) for assessments, records, and transactions.
Role type
Senior IC Salesforce Architect
Builds
Production Salesforce platform (Sales Cloud/Service Cloud) and integrations for municipal government operations
Domain
Public Sector / Salesforce Architecture
Deliverable
production ML models | product features
Required skills
Salesforce Architecture, Solution Design, Integration, Data Management, Governance, Security, Stakeholder Engagement, Incident Response, Vendor Collaboration, System Performance Monitoring
Preferred skills
Salesforce Sales Cloud/Service Cloud certification, Salesforce Application/System Architect certification, Middleware/ESB/API Gateway experience (MuleSoft, Apigee), Agile/Scrum certification, ITIL knowledge, Salesforce Gov Cloud/APEX/Data Loading expertise, Supervisory experience
Technologies
Salesforce, MuleSoft, Apigee, SOQL, SQL, APEX
Responsibilities
Design and implement system enhancements, provide 24-hour on-call support for incident response, act as liaison between vendors and departments, document procedures and troubleshooting techniques, plan backup and business continuity procedures, monitor daily system performance and execute corrective measures
Seniority
Senior, hands-on IC with limited supervisory responsibilities