Casino Host
Core
Maintain and cultivate relationships with database customers to increase trip frequency, guest loyalty, and repeat business through direct contact and events.
Role type
Senior IC casino host (player relations)
Builds
Player retention and acquisition programs for casino operations
Domain
Gaming / Hospitality
Deliverable
client delivery
Required skills
telemarketing, direct mail, player tracking systems, database management, written correspondence, event coordination, public relations
Preferred skills
casino host experience, gaming industry customer service experience
Technologies
player tracking systems, word processing, spreadsheets, presentation tools, e-mail
Responsibilities
Issue complimentary services consistent with guidelines, respond to guest requests and concerns, recruit players through direct sales activities, develop personalized relationships with premium players, represent the company in marketing efforts
Seniority
Mid-level, hands-on IC