Cage Shift Supervisor
Core
Supervise casino cage operations, manage cash assets, ensure regulatory compliance, and support credit transactions during assigned shifts.
Role type
Shift Supervisor (Casino Cage/Credit)
Builds
Casino floor cash handling and credit services
Domain
Gaming / Casino Operations
Deliverable
client delivery
Required skills
cash handling, transaction monitoring, team supervision, gaming regulations compliance, customer dispute resolution, check cashing, credit issuance, NRT machine operation, CMS/ACSC/KRONOS software proficiency
Preferred skills
2+ years cage operations experience, supervisory experience, 10 key/Jetsort/Jetscan proficiency
Technologies
CMS, ACSC, Microsoft Office, KRONOS, Jetsort, Jetscan, gaming ticketing kiosks, micro-encoder
Responsibilities
Monitor transactions for compliance, supervise and train team members, balance and fill NRT machines, resolve customer complaints, audit table game transactions, approve check cashing and credit issuance
Seniority
Mid-level, hands-on IC