Cage Shift Supervisor
Core
Oversees daily cash handling operations for casino departments, manages chip redemption and currency exchange, and ensures compliance with gaming and regulatory standards.
Role type
Senior IC cage shift supervisor
Builds
Daily cash handling workflows and customer service experiences for casino patrons
Domain
Gaming / Casino operations
Required skills
cash handling, chip redemption, foreign currency exchange, credit issuance, daily staffing oversight, regulatory compliance, accounting basics, 10-key data entry, leadership in fast-paced environments
Preferred skills
customer satisfaction management, human relations, mature judgment, organizational skills
Technologies
10-key, basic computer systems
Responsibilities
Safeguard company assets, assist cage manager in implementing procedures, recommend actions on personnel issues, attend to customer needs, redeem chips and exchange currency, issue credit, oversee daily staffing, ensure cage activity balance
Seniority
Junior to Mid-level, hands-on IC