DUAL RATE CAGE CASHIER (CASHIER+SUPERVISOR)
Core
Provides superior service to internal and external customers while performing cashier functions, managing gaming currency, and maintaining loyalty program records in a casino environment.
Role type
Dual-rate Cage Cashier and Shift Supervisor
Builds
Casino floor operations, player loyalty programs, and secure currency handling
Domain
Gaming / Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Cash handling, loyalty program management, customer service, conflict resolution, basic math, report writing, equipment troubleshooting, inventory control, shift coordination
Preferred skills
Experience with TRU/ATM systems, VIP gaming services coordination, revenue audit compliance
Technologies
AS/400, TRU, ATMs, 10-key adding machine, currency counter, ticket redemption unit
Responsibilities
Cashes checks, money orders, coins, chips, and TITO tickets; manages player club cards and member databases; handles large amounts of money and daily reconciliations; resolves customer service issues; monitors and replenishes TRU/Currency levels; prepares daily worksheets and reports; coordinates TRU close processes; performs minor maintenance on gaming equipment; acts as Shift Supervisor when required.
Seniority
Entry-level to Individual Contributor